Privacy policy
This Privacy Policy describes how:
autohardpartsonlinestore.com
(the“Site”or "we”).
Collects, uses & discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at
support@autohardpartsonlinestore.com
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
💻Device Information |
Purpose of collection: - to load the Site accurately for you & to perform analytics on Site usage to optimize our Site
Source of collection: - collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: - shared with our processor Shopify.
Personal Information collected: - version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site
📝 Order Information |
Purpose of collection: - to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
Source of collection: - collected from you
Disclosure for a business purpose: - shared with our processor Shopify, Stripe Payments Australia Paypal & ZipPay Australia. For SHIPPING purposes - Australia Post & their carrier services.
👨💻 Personal Information Collected |
Full name, current address, shipping address, payment details such as your credit card or bank account number, email address, and phone number.
🗣️ Customer Support Information |
Purpose of collection: - to provide customer support, to liaise with our internal team in connection with our provision of products & services to you.
Source of collection: - collected from you- via Contact Form, email, phone.
Personal Information collected: - full name, current address, shipping address, email address, and phone number, or information you provide when you liaise with our internal team in connection with our provision of products & services to you.
Purpose of collection: -to provide customer support, to liaise with our internal team in connection with our provision of products & services to you.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here
https://www.shopify.com/legal/privacy
We may share your Personal Information to comply with applicable laws & regulations, or other lawful request for information we receive, or to otherwise protect our rights.
Using Personal Information
We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
When you use Shop or another Shopify app to make a purchase, Shopify share your personal information with the specific merchant from whom you make the purchase. When you use Shop to log in or sign up to a merchant’s website or other offering, we share your personal information with the specific merchant to whose website or other offering you log in or sign up. We also rely on a number of service providers, including our subprocessors, to help us provide you with our services, which often requires us to share personal information. We also share your personal information with others:
To prevent or investigate suspected fraud, threats to physical safety, illegal, or violations of a contract.
Shopify Terms of Service or policies Acceptable Use Policy
To help Shopify conduct marketing and advertising (although if you use Shop we DO NOT share information from your connected email account or from purchases you have made through Shopify stores to help us market or advertise to you)
To comply with legal requirements, or to respond to court orders or other similar government demands (for more information, please read our Government Access Policy)
Your rights over your information
If you would like to access or request that we delete your personal information, and you use any of the below services, please follow the instructions below:
If you use Shop or Shop Pay:
Visit https://shop.app/delete-account for instructions on how to request deletion of your information. To make a request to access your information or another type of request, please submit a data subject request through Shopify online portal.
If you receive newsletters or marketing from Shopify:
Please click ‘Unsubscribe’ from the bottom of those emails. For all other services, please submit a data subject request through Shopify online portal.
For further information, please see Shopify Overall Privacy Policy. Please keep in mind that after we anonymize your information, we will continue to use aggregated non-identifiable information to improve our services. Please note that some data subject rights only apply in certain circumstances, and all of these rights may be limited by law.
TLS (Transport Layer Security)-updated version of SSL.
The padlock displayed in the browser shows connection is secure & the site holds a valid certificate.
Click on the padlock to view TLS information.
Websites require TLS Certificates to keep user data secure, provides verification of ownership of the website & to convey trust to users. It is essential to keep data confidential, TLS Certificates help to keep online interactions private & assures users that the website is authentic. HTTPS have their traffic encrypted by TLS, encryption algorithms scramble data as it is sent over the connection between users & websites or between two systems which is impossible to read, data such as:
* Login Credentials
* Credit Card transactions or bank account information
* Personal indentifiable information-ie full name, address, or telephone number
Always check the website you visit is authentic, before providing any personal information.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
Cookies Necessary for the Functioning of the Store
We use cookies to optimize your experience on our Site and to provide our services. For more information here
https://www.shopify.com/legal/cookies
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies.
You can choose whether or not to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu. |
For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority in Australia https://www.oaic.gov.au
Last updated: 29/4/2024